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BDS Incident Reports, Complaints, and Mortality Reviews Training Materials Available

June 17, 2024

BDS Incident Reports, Complaints, and Mortality Reviews Training Materials Available

The Bureau of Disabilities Services is committed to supporting our provider network in working toward a true person-centered system which empowers individuals to live their best lives. BDS also expects providers to work towards a true person-centered system which empowers an individual to direct their services to the greatest extent possible.

As part of that commitment, BDS hosted four identical web-based trainings focused on Incident Reports, Complaints, and Mortality Reviews.

Participants learned about:

  • An overview of Incident Reporting, what information is reported, and the review process.
  • What the complaint process is, what to expect when a complaint is filed, and how to file a complaint with the BDS.
  • The importance of the mortality review process, what information is collected, and what outcomes to expect from the mortality review process.
  • How incident reports, complaints, and mortality reviews work to improve the services and supports that are provided to individuals receiving HCBS services.

A recording of the training is available here and the PowerPoint is available here

If you have questions, need additional resources, or support, or have suggestions for additional training, please contact us at BDS.Help@fssa.IN.gov. We look forward to continuing to educate and inspire providers to empower individuals to live, love, learn, work, play and pursue their dreams.

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